Terms of service

TERMS OF SERVICE

Last updated: July 28, 2026

OVERVIEW

Welcome to Pro Feet. The terms “we,” “us,” and “our” refer to Pro Feet. Pro Feet operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (collectively, the “Services”). Shopify powers our online store and enables us to provide the Services.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when you access or use the Services.

Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using the Services, you agree to these Terms and our Privacy Policy, available at https://theprofeet.com/policies/privacy-policy. If you do not agree, you should not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNTS

By using the Services, you represent that you are at least the age of majority in your state or province of residence. If you permit a minor dependent to use the Services through a device you own or manage, you accept responsibility for that use.

To browse our online store, make a purchase, or use certain features, you may be asked to provide information such as your name, email address, telephone number, billing information, payment information, or shipping address. You represent that all information you provide is accurate, current, and complete and that you have the right to provide it.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account. You may not sell, transfer, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display our products accurately. However, colors, materials, details, and product appearance may vary depending on your device, screen, settings, lighting, or photography.

We do not guarantee that a product’s appearance or quality will exactly match its online depiction or meet every expectation.

Product descriptions, availability, pricing, and other information may be changed without notice. We may discontinue a product or limit the quantities available to any person, geographic region, or jurisdiction at our discretion.

SECTION 3 — ORDERS

Submitting an order constitutes an offer to purchase. We may accept, decline, limit, or cancel an order for any lawful reason. An order is not accepted until we confirm acceptance and successfully process payment.

Please review your order carefully before submitting it. We may be unable to change or cancel an order after it has been accepted or entered fulfillment. If we decline, modify, or cancel an order, we will attempt to notify you using the email address, telephone number, billing address, or other contact information provided with the order.

Purchases are subject to our Return and Refund Policy, available at https://theprofeet.com/policies/refund-policy.

You represent that your purchases are for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged will be the price shown when the order is submitted and reflected in the order confirmation, subject to correction of errors. Unless expressly stated otherwise, prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices offered online may differ from those offered in our physical store or by third parties. Promotions may have separate terms. If promotional terms conflict with these Terms, the promotional terms control for that promotion.

You agree to provide accurate and complete purchase, payment, and account information and to update that information when necessary.

You represent that you are authorized to use any payment method submitted, that the information is accurate, and that you will pay all authorized charges, including applicable taxes, shipping, and handling fees.

SECTION 5 — SHIPPING AND DELIVERY

Processing and delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, incorrect customer information, service interruptions, or events beyond our reasonable control.

Title and risk of loss may transfer to you when an order is delivered to the carrier, except where applicable law provides otherwise.

Additional information is available in our Shipping Policy at https://theprofeet.com/policies/shipping-policy.

SECTION 6 — INTELLECTUAL PROPERTY

The Services and their contents—including trademarks, business names, logos, text, photographs, graphics, product reviews, video, audio, software, and design elements—are owned by or licensed to Pro Feet and are protected by applicable intellectual-property laws.

You may use the Services only for lawful, personal, and noncommercial purposes. Without our prior written permission, you may not reproduce, distribute, modify, create derivative works from, publicly display, publish, download, store, sell, or transmit materials from the Services except as permitted by law.

Nothing in these Terms grants you any license or ownership interest in the intellectual property of Pro Feet, Shopify, or another party. All rights not expressly granted are reserved.

Pro Feet’s names, logos, product and service names, designs, and slogans are trademarks of Pro Feet or its licensors. Shopify’s names and trademarks belong to Shopify. Other names and trademarks belong to their respective owners.

SECTION 7 — OPTIONAL TOOLS

We may provide access to features or tools operated by third parties. We do not necessarily monitor, control, or endorse these tools.

Third-party tools are provided “as is” and “as available,” without warranties or representations from us. Your use of them is at your own risk and may be governed by separate third-party terms and privacy policies.

New features, tools, and resources added to the Services will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links to or features operated by third parties. We are not responsible for evaluating or guaranteeing the content, accuracy, security, products, policies, or practices of third-party websites or services.

If you leave our Services to visit a third-party website, you do so at your own risk. Review the third party’s policies before submitting information or completing a transaction. Questions or complaints concerning third-party products or services should be directed to that third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services.

All purchases from our store are transactions directly between you and Pro Feet. Shopify is not the seller and is not responsible for our products, fulfillment, customer service, or transactions. To the extent permitted by law, you release Shopify and its affiliates from claims arising from products purchased directly from Pro Feet.

SECTION 10 — PRIVACY

Personal information collected through the Services is handled according to our Privacy Policy, available at https://theprofeet.com/policies/privacy-policy. Certain information may also be processed under Shopify’s privacy practices.

Because Shopify hosts our online store, Shopify may collect and process information about your access to and use of the Services. Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located outside your state or country, as necessary to operate our business and provide the Services.

Please review our Privacy Policy for information about what we collect, how it is used, how it may be shared, and the choices available to you.

SECTION 11 — EMAIL AND SMS MARKETING

11.1 Voluntary Enrollment

You may voluntarily subscribe to promotional emails or SMS/text messages from Pro Feet through our website, forms, checkout, or other clearly identified enrollment methods.

Consent to receive marketing emails or text messages is not a condition of purchasing any product or service. You may choose to subscribe to email marketing, SMS marketing, both, or neither.

11.2 Email Marketing

If you consent to email marketing, Pro Feet may send you promotional emails concerning exclusive offers, new arrivals, product launches, limited releases, sale and clearance events, birthday offers, local events, and other promotions.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in a marketing email. Unsubscribing from marketing emails will not prevent us from sending transactional or service-related communications concerning your orders, account, returns, or other requested services.

11.3 SMS Marketing Program

If you separately consent to SMS marketing, you authorize Pro Feet and service providers acting on our behalf to send recurring promotional and marketing text messages to the mobile telephone number you provide. Messages may be sent using an automatic telephone dialing system or other automated technology where permitted by law.

Marketing messages may concern exclusive offers, new arrivals, product launches, limited sneaker releases, sale and clearance events, birthday promotions, local events, seasonal promotions, and other Pro Feet news.

11.4 Message Frequency and Charges

Message frequency varies. Message and data rates may apply depending on your mobile service plan. Pro Feet does not charge a separate fee for marketing text messages, but your wireless carrier may impose charges.

Carriers are not liable for delayed, undelivered, or misdirected messages. Delivery is subject to effective transmission by your wireless carrier and is not guaranteed.

11.5 Opting Out of SMS

You may withdraw your SMS consent at any time by replying STOP to a marketing text message from Pro Feet. After submitting a valid opt-out request, you may receive one final message confirming that you have been unsubscribed.

Your opt-out applies to the Pro Feet SMS marketing program associated with the number or sending channel from which you received the message. If you subscribe through another number or program, you may need to opt out separately.

11.6 SMS Help and Support

For help with text messages, reply HELP to a Pro Feet marketing message or contact us at support@theprofeet.com.

11.7 Telephone Number Requirements

By enrolling in SMS marketing, you represent that:

(a) You are the subscriber or customary user of the mobile number provided;

(b) You are authorized to consent to receive messages at that number;

(c) The number is accurate and capable of receiving text messages; and

(d) You will notify us or unsubscribe if you stop using or controlling that number.

You must not provide a telephone number belonging to another person without that person’s authorization.

11.8 Changes to the SMS Program

We may modify, suspend, or discontinue our SMS marketing program or change the sending number or short code, subject to applicable law. If the sending number changes, requests sent to a former number might not be received. We will make reasonable efforts to communicate material changes where required.

11.9 Privacy and Service Providers

Information collected through our email and SMS programs is handled according to our Privacy Policy. We may share information with Shopify, messaging platforms, telecommunications providers, and other service providers that help us manage subscriptions and deliver communications.

SECTION 12 — FEEDBACK

If you submit ideas, suggestions, feedback, reviews, proposals, photographs, or other content (“Feedback”), you grant Pro Feet a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for lawful business purposes.

You represent that you own or have permission to submit the Feedback, have disclosed any compensation or incentive connected with it, and that it does not infringe another person’s rights or violate these Terms.

We are not obligated to keep Feedback confidential, compensate you, or respond to it. We may monitor, edit, decline, or remove Feedback that we believe is unlawful, misleading, abusive, obscene, infringing, or otherwise objectionable.

You may not use a false identity, impersonate another person, or misrepresent the origin of Feedback. You remain responsible for the accuracy and legality of anything you submit.

SECTION 13 — ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain errors or omissions relating to product descriptions, pricing, promotions, discounts, shipping charges, delivery estimates, availability, or other information.

We may correct errors, change information, or cancel affected orders at any time, including after an order is submitted, subject to applicable law. If an order is canceled after payment, we will issue any refund required.

SECTION 14 — PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services:

(a) For an unlawful, fraudulent, deceptive, or malicious purpose;

(b) To violate any federal, state, provincial, territorial, international, or local law;

(c) To infringe intellectual-property, privacy, publicity, or other rights;

(d) To harass, abuse, threaten, defame, discriminate against, or harm another person;

(e) To submit false or misleading information;

(f) To distribute spam, malware, viruses, or other harmful material;

(g) To impersonate another person or entity;

(h) To collect or track personal information without authorization;

(i) To interfere with the security or operation of the Services;

(j) To bypass access controls, robot-exclusion measures, or other safeguards; or

(k) To reproduce, scrape, extract, resell, or commercially exploit the Services without authorization.

We may restrict, suspend, or terminate access if we reasonably believe these Terms have been violated.

SECTION 15 — AUTOMATED AGENTS

This section applies to autonomous or semi-autonomous software or services (“Agents”) that access or interact with the Services on behalf of a person or entity.

Agents may not access or use the Services unless they identify themselves as automated systems and comply with applicable technical requirements and instructions. We may limit or prohibit Agent access through technical or other reasonable measures.

Agents must not conceal their automated nature, falsely impersonate a human, circumvent security controls, bypass CAPTCHA or human-verification systems, or evade measures intended to control automated access.

SECTION 16 — TERMINATION

We may suspend or terminate your access to the Services for violation of these Terms, unlawful activity, security concerns, or other legitimate business reasons, subject to applicable law.

You remain responsible for amounts properly owed before termination.

Provisions that by their nature should survive termination—including provisions concerning intellectual property, privacy, marketing consent, Feedback, warranty disclaimers, liability limitations, indemnification, and governing law—will remain effective.

SECTION 17 — DISCLAIMER OF WARRANTIES

Information provided through the Services is made available for general informational purposes. We do not warrant that all information will always be accurate, complete, current, or suitable for every purpose.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.

SECTION 18 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, PRO FEET AND ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM OR RELATED TO THE SERVICES OR PRODUCTS PURCHASED THROUGH THEM.

These limitations apply regardless of the theory of liability and even if we were advised that damages were possible.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

SECTION 19 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Pro Feet, Shopify, and their respective affiliates, owners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, damages, liabilities, costs, and reasonable attorneys’ fees arising from:

(a) Your material breach of these Terms;

(b) Your violation of applicable law or another party’s rights; or

(c) Your misuse of the Services.

We will provide reasonable notice of an indemnifiable claim. You agree to cooperate in its defense. We may control the defense and settlement, but we will not agree to a settlement imposing nonmonetary obligations upon you without your reasonable consent.

SECTION 20 — SEVERABILITY

If a provision of these Terms is found unlawful, void, or unenforceable, it will be enforced to the fullest lawful extent or severed if necessary. The remaining provisions will remain effective.

SECTION 21 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision is not a waiver of that provision or any other right.

These Terms and the policies incorporated by reference constitute the entire agreement between you and Pro Feet concerning the Services and supersede prior communications or agreements concerning the same subject.

SECTION 22 — ASSIGNMENT

You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent.

We may assign or transfer our rights and obligations as part of a merger, acquisition, asset sale, corporate restructuring, service-provider change, or other lawful business transaction.

SECTION 23 — GOVERNING LAW

These Terms and any separate agreements through which we provide the Services are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

To the extent permitted by law, legal proceedings relating to these Terms or the Services will be brought in a state or federal court having jurisdiction in or serving Liberty County, Georgia. You and Pro Feet consent to the personal jurisdiction and venue of those courts.

SECTION 24 — HEADINGS

Section headings are included for convenience and do not limit or otherwise affect the interpretation of these Terms.

SECTION 25 — CHANGES TO THESE TERMS

You may review the current version of these Terms on this page.

We may update these Terms by posting a revised version. When required by law, we will provide additional notice of material changes. The “Last updated” date identifies when the Terms were most recently revised.

Your continued use of the Services after revised Terms become effective constitutes acceptance of those revisions to the extent permitted by law.

SECTION 26 — CONTACT INFORMATION

Questions about these Terms, our email marketing, or our SMS marketing program may be sent to:

Pro Feet
111 W. Hendry Street
Hinesville, Georgia 31313
United States
Email: support@theprofeet.com

For SMS assistance, reply HELP to a Pro Feet text message or email support@theprofeet.com. To stop SMS marketing messages, reply STOP.