To begin a return, follow these steps to submit a Return Request:

Click on the Returns link in our website footer or sign in to your account.
(Or, click here.)
Enter your email address and click Continue.
Enter the six-digit code we email you to log in.
Click Request return on the order and items you’d like to return.
Choose a return reason and add a note detailing any specific issues.
Click Request return to submit.

You’ll receive an email confirmation that we received the request.

After we review your request, you’ll receive one of these two emails:

Once your request is approved, we'll send you a return label & instructions.

After we receive and inspect your return, you’ll receive a refund notification when your refund has been processed.